Building Strong Relationships

Increasing impact and influence at work

Reasons for attending this programme
Would you like to have more impact and influence with your team members, your boss, colleagues and customers?  Have you recently increased your responsibility at work and feel you’d like a boost to handle situations more confidently? Do you find that people think you’re confident but you sometimes feel insecure in your dealing with others? Do you ever struggle to relate to certain individuals or find some people ‘tricky’?

To lead and be in control you need personal impact.  The ability to connect well with people, to establish good relationships and handle interpersonal communications effectively is a key attribute shared by all good leaders, and front line staff who interact with a broad range of people. This course will give you the toolkit to do this and enhance your ability to face interpersonal challenges with confidence.

This one day programme will help you understand more clearly what makes others tick, how to manage yourself better when interacting with others, and give you the tools to convey confidence and control in all situations that rely on good communication. You will explore and practice a range of advanced communication skills including how to establish rapport quickly, verbal and non-verbal communication techniques, impact and influencing skills and a positive, pro-active approach to problem solving.



meta logoMulberry Lawn, Quay Lane, Brading, Isle of Wight PO36 0AT
 Tel +44 (0)1983 400771 - This email address is being protected from spambots. You need JavaScript enabled to view it.
 Reg in England 3959853 VAT No 757 594 085


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