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Here are our most popular course outlines.  Please print and share these outlines with your colleagues so you can easily decide how we can best help you with your training and professional development needs.

Talk to us to find out more, or if you would like us to redesign any of them to more specifically match what you want. 

You can contact, using the quick enquiry form below or email This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone 01983 400771

Building Strong Relationships

Increasing impact and influence at work

Reasons for attending this programme
Would you like to have more impact and influence with your team members, your boss, colleagues and customers?  Have you recently increased your responsibility at work and feel you’d like a boost to handle situations more confidently? Do you find that people think you’re confident but you sometimes feel insecure in your dealing with others? Do you ever struggle to relate to certain individuals or find some people ‘tricky’?

To lead and be in control you need personal impact.  The ability to connect well with people, to establish good relationships and handle interpersonal communications effectively is a key attribute shared by all good leaders, and front line staff who interact with a broad range of people. This course will give you the toolkit to do this and enhance your ability to face interpersonal challenges with confidence.

This one day programme will help you understand more clearly what makes others tick, how to manage yourself better when interacting with others, and give you the tools to convey confidence and control in all situations that rely on good communication. You will explore and practice a range of advanced communication skills including how to establish rapport quickly, verbal and non-verbal communication techniques, impact and influencing skills and a positive, pro-active approach to problem solving.


  • Better understanding of yourself and others
  • What leadership and personal impact really is
  • How to judge another’s mood and attitude quickly
  • How to establish rapport
  • How to stay assertive and in control under pressure
  • Advanced questioning skills to get to the essence of an issue quickly,
  • skills to communicate  clearly, concisely and consistently
  • how to view things from different perspectives leading to greater understanding  of situations
  • techniques to influence others
  • how to work towards positive outcomes with a clear end in mind, leading to longer lasting results


  • Better problem solving
  • Enhanced communications skills for all situations
  • Increased motivation and confidence
  • Time saved when interacting with others
  • Better relationships inside and outside of college
  • Enhanced negotiation skills

meta logoMulberry Lawn, Quay Lane, Brading, Isle of Wight PO36 0AT
 Tel +44 (0)1983 400771 - This email address is being protected from spambots. You need JavaScript enabled to view it.
 Reg in England 3959853 VAT No 757 594 085


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  • The magic was in the group brought together by Kate Julie and Owen. You miss a great opportunity if you don’t enter this course. The most magic was the potatoes! Changing belief systems in a split second. Keep up the outstanding work Thank you
    Jos Frederiks NLP Trainer

  • This course has been worth every penny. Fast doesn’t mean lacking in quality. The sheer tonnage of information is astonishing. It’s so worth it. You will learn a lot even if you are a very experienced teacher and you will enjoy it
    Dr Sharon Ney

  • It doesn’t matter how experience you are, go for it. The training was the most magic. Teaching must go over to learning and we in school have to take responsibility for that. I will use this in my work as a consultant helping schools to improve. Many many thanks for a great course.
    Anita Svennson,Swedish Educational consultant

  • This course helped me widen my ideas about teaching and learning. It prompted lots of questions about how we should approach learning. Experiential learning is profound and fun. Thank you
    David Hicks,Music Teacher

  • I thought I knew how to design a course. After attending this training it’s totally changed my view about learning design. If you are a teacher this course is mandatory for your career.
    Natthapatch Danbenchaphan,Head of Language School,Thailand

  • I may wobble but I move forward with a giggle into all that is possible. The course has accelerated my own slow and steady learning into the amazing and continued possibility of learning
    Vicky Morgan,College lecturer

  • This was loads of fun and I loved it. Fun and interactive ways of learning and how to apply that to teaching. Some may think that its only for teachers but we are all teachers in different areas. This course totally surpassed my expectations and all my goals were achieved. Creative teaching makes you want to teach. I highly recommend it so that more good teachers equal more confident kids. Just do it!
    Ky Du,Alternative Therapist