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Here are our most popular course outlines.  Please print and share these outlines with your colleagues so you can easily decide how we can best help you with your training and professional development needs.

Talk to us to find out more, or if you would like us to redesign any of them to more specifically match what you want. 

You can contact, using the quick enquiry form below or email This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone 01983 400771

Managing Challenging Behaviour for Learning Support Staff

Dealing with the 3 Ds! Disaffection, Disengagement and Disruption

Reasons for attending this programme:
Why do I have to do this? This is stupid. I have to be here. What’s the point? Can we go now? Do you hear these all too often? Are you tired of low level disruption and aggression?

This course provides practical strategies to transform your students from the unwilling to the engaged, from sullen to smiling!

What is this training about?
Despite many government initiatives to engage with young people turned off by teaching and learning, colleges still find themselves challenged by the 3Ds. Much research has been done into the causes of disaffection but understanding why does not necessarily give you the tools of how to respond positively.
This practical course will provide strategies, behaviours and systems to bring young people back on board. Drawing on a broad base of action research, practical applications and advanced communication techniques it provides you with a toolkit of opportunities to prevent, intervene, and engage your students.

During this programme you learn:

  • The reasons that underpin poor behaviour
  • What students need to be successful and how to change attitudes in students
  • To use your language and body language to gain commitment and stop disruption
  • How to set up a session and presuppose success and engagement
  • To create an atmosphere of co-operation using boundaries, guidelines and consequences that really works!
  • To make early interventions to prevent disruption
  • Emergency techniques for when it all goes wrong!


  • Peace in the classroom
  • Better engagement in learning
  • Reduction in disciplinary processes
  • Reduced stress in staff

Duration: 6 hours
Fees on application

meta logoMulberry Lawn, Quay Lane, Brading, Isle of Wight PO36 0AT
 Tel +44 (0)1983 400771 - This email address is being protected from spambots. You need JavaScript enabled to view it.
 Reg in England 3959853 VAT No 757 594 085


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  • The magic was in the group brought together by Kate Julie and Owen. You miss a great opportunity if you don’t enter this course. The most magic was the potatoes! Changing belief systems in a split second. Keep up the outstanding work Thank you
    Jos Frederiks NLP Trainer

  • This course has been worth every penny. Fast doesn’t mean lacking in quality. The sheer tonnage of information is astonishing. It’s so worth it. You will learn a lot even if you are a very experienced teacher and you will enjoy it
    Dr Sharon Ney

  • It doesn’t matter how experience you are, go for it. The training was the most magic. Teaching must go over to learning and we in school have to take responsibility for that. I will use this in my work as a consultant helping schools to improve. Many many thanks for a great course.
    Anita Svennson,Swedish Educational consultant

  • This course helped me widen my ideas about teaching and learning. It prompted lots of questions about how we should approach learning. Experiential learning is profound and fun. Thank you
    David Hicks,Music Teacher

  • I thought I knew how to design a course. After attending this training it’s totally changed my view about learning design. If you are a teacher this course is mandatory for your career.
    Natthapatch Danbenchaphan,Head of Language School,Thailand

  • I may wobble but I move forward with a giggle into all that is possible. The course has accelerated my own slow and steady learning into the amazing and continued possibility of learning
    Vicky Morgan,College lecturer

  • This was loads of fun and I loved it. Fun and interactive ways of learning and how to apply that to teaching. Some may think that its only for teachers but we are all teachers in different areas. This course totally surpassed my expectations and all my goals were achieved. Creative teaching makes you want to teach. I highly recommend it so that more good teachers equal more confident kids. Just do it!
    Ky Du,Alternative Therapist